CloviFi Support

  • Does CloviFi transmit mono or stereo sound?

    In fact, CloviFi will transmit whatever sound quality that your TV or audio is putting out. You will get crystal clear sound. CloviFi doesn’t yet support Dolby-quality sound, but that is being worked in by the CloviTek elves as you read this.

  • Does CloviFi use Wi-Fi or Bluetooth?

    Both, actually. The device defaults to Wi-Fi for several reasons: Wi-Fi allows of multiple users at once; it’s more powerful at a distance; and it’s harder to disrupt the signal. If, however, you have Bluetooth device, you can simply turn on the Bluetooth function on the CloviFi and connect your device. You will have a range of about 30 ft. (versus 150 or more with Wi-Fi).

  • How many devices can I connect to one CloviFi device?

    You can connect up to 56, but that will likely strain your Wi-Fi router. About 10 devices per CloviFi is the practical limit of the best performance and reliability.

  • How many TVs can I connect to on CloviFi device?

    It’s designed for one TV per CloviFi, but you can have multiple CloviFis in the same space. This means that in a home with multiple TVs or a bar or an office with multiple audio sources, you can have as many CloviFis as you need.

  • How does CloviFi connect to my mobile device?

    CloviFi connects to your mobile device through a free app that can be downloaded from the App Store or Google Play. You will receive instructions with your device.

  • Are there any volume discounts available?

    The discounts are available for volume purchases, please contact us with more details and we'll make sure to take care of you. 

    For more information on different packages that are available at discount, please contact us.

  • Where can I download Installation Guide

    You can download a complete installation guide from here. You can also find the installation details on "How it Works" page. 

  • Is there direct access WiFi to the CloviFi device?

    Some of our customers experienced problems during the initial installation of the device when they tried to connect directly to the device over WiFi. This problem was resolved. You can find details in the email that was sent to our customers here

  • How can I order the device?

    Right now is the best time to order CloviFi from our order page.  Currently we are selling the devices in the U.S. market and are planning to expand to other markets. You can sign-up to our newsletter to be notified when the devices are going to become available in your country. 

  • Why should I buy CloviFi instead of any other device?

    Bluetooth headphones are great, but wouldn’t it be nice if you could somehow retrofit your comfy old wired headphones and make them work with all this newfangled wireless technology? The CloviFi device lets people use any of their old-school wired devices wirelessly, by employing something you probably already keep in your pocket — your smartphone. CloviFi is a small, rounded black box with a modern design. Based on Wi-Fi technologies, the CloviFi device offers over 10 times higher transmission speeds than Bluetooth and there is absolutely no loss of audio fidelity as the data signal travels across the Wi-Fi network. Bluetooth can only be used in close distance, around 30 feet. Bluetooth does not allow multiple connections to one audio source at the same time. Just by reading about these limitations you are probably already dissatisfied. Not only that, you are also unable to install an existing expensive, bulky, and complex Wi-Fi system in your home if you wanted to! Unlike others, CloviFi comes with simple installation guidelines, uses Wi-Fi, and has no monthly subscription fees. 

    Want to listen together? Skip the Bluetooth and connect CloviFi to your Wi-Fi network so each person can listen simultaneously on their smartphone, with their favorite headphones.

    The best part - the distance range of this revolutionary (Wi-Fi) Wireless Audio Transmitter is greater than Bluetooth! Connect to your home network via Ethernet or Wi-Fi, and easily switch between devices in different rooms.